Coaching: what to expect and how to choose your future coach? 2/2
You are interested in coaching and wish to know more about it before starting to look for the ideal Coach? In the second and final part of my previous article I would like to help you complete the picture.
How to select the right coach? What are the “no go’s”?
The title “coach” is not a protected name and therefore, it’s not always easy to make a selection amongst the various offerings. But it is essential to find the right person for you and your issues at the very moment you need it! My past experience as a coach, as an HR Business Partner and also as a coachee have shown me that being a coach cannot be improvised.
I have prepared this grid which covers the essential elements you should look at in order to gain clarity when meeting a potential coach:
Your coach is… |
Your coach is not… |
… offering you a first non-binding introduction meeting so both of you see whether you get along well and the topic you bring belong to the coach’s competencies | … proposing you a standard programme without having met and listened to your needs and expectations |
… holding a coaching certification delivered by an accredited body (these vary according to the country so you can ask your coach to talk about it and visit the websites he/she mentions). | … remaining vague about her/his qualifications or certifications |
… regularly making use of consultation with colleagues, intervision and supervision with another coach as a continuous self-reflection process | … taking the risk to project on you her/his own deficiencies, prejudices, interpretations or fears |
… questioning you in an open manner, proposing working methods, tools and a structure while keeping what I would call a caring critical eye, inviting you to reflect and leaving you time to think | … giving you his/her personal opinion without being asked (« if I were you, I would… »). Your coach does not know better what is good for you. |
… working with you on an equal footing, allowing you to develop your own solutions and make better reflected decisions for your future | … trying to influence your choices, take control or push you in a direction or the other |
=> if you need time to respond to a question (and of course if the coach leaves you time to think!) it probably means the question was a good one!
=> if, following the first introduction meeting, you have a better vision of your objectives, maybe already a new perspective on what you consider an issue and above all if you have a good feeling with the person in front of you: it is a good sign !
What is the role of the coach? What will she/he bring you?
Your coach is not there to take you by the hand or tell you what you should be doing when one of your team members if not fulfilling their task or you would like to negotiate new objectives with your management.
No! And for the simple reason that YOU are a professional fully capable to make decisions, with all your knowledge, your feelings, your wishes, your strengths and weaknesses and also because only you:
- Know the environment in which you evolve!
- Carry inside your personal values, beliefs and principles!
- Have adapted your behaviours according to your past experiences!
- Will be able to influence your future situation!
We all carry inside the keys to answers to our questions but we often need an external, professional and neutral eye to bring them out. The eye of someone trained in questioning techniques, who uses established models and appropriate tools to define objectives, to help structuring your thoughts, to examine emotional mechanisms, to dissociate (observe yourself acting), to transfer learning experiences … all based on research in psychology, neurology etc…
This is where the role of the coach is of particular relevance because a coach is there to:
- Invite to take some distance, to get out of the frame while observing yourself, to change perspective
- Question in an open, sometimes confrontational manner, inviting you to reflection and introspection
- Serve as a sounding board, a mirror that helps uncovering hidden shortcomings and talents, rethink your communication skill, relationship skills or behaviours
- Propose tools, models helping to better understand own reactions, to structure complex thought processes, to explore inner motivators or plan future Actions
It is usually better to meet more than one coach before making a final decision: if they meet expectations in terms of skills and horizon, trust your intuition for the final decision!
In order to help you, here is a little list of questions you may ask yourself following an introduction meeting with a coach:
- Did I feel comfortable and secure: is there a basis for a trustful relationship?
- Did the coach respond clearly to my questions?
- Did I feel listened to and understood?
- Did the coach already asked some questions which brought me further in my self-reflection?
- Does he/she seem nice to me?
- Can I imagine working on personal topics with this person?
- Etc.